Xero Outage - 24th Feb 2016


Xero experienced a 2 hour outage on Wednesday 24th February that may have affected some FlexiTime customers who are using the FlexiTime Connect feature.

Fortunately, you can resend those transactions from FlexiTime in just a few clicks!


Reconnecting Xero

First, there is a chance that you will need to re-connect to Xero, depending on what state their outage has left your connection in.

Under Setup > Company Settings > Connect, an active Xero connection will show a button saying 'Disconnect', in which case you won't need to do anything.

If the button reads 'Authorise', you should click it and follow the prompts to reconnect with Xero.


Resending Payroll Invoices

To resend your payroll invoices simply view the pay run, open the Options dropdown, and select 'Resend to Xero'.


Resending Billing Invoices

To resend Billing invoices, simply open the Actions pane, select the bills you need to resend, tick 'Create Xero Invoices' and click 'OK'.

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