What do you need help with?

Our legacy FlexiTime Payroll system has now been decommissioned and is no longer accessible

We’re very proud of our original payroll product and are sad to see it go. But as technology has evolved in recent years we’ve focused on building new and improved products that provide a better user experience, enhanced security and easier compliance.

The PayHero product we released nearly three years ago replaces FlexiTime Payroll. All remaining FlexiTime Payroll customers have now been automatically upgraded to PayHero.

Thanks for using FlexiTime Payroll, and we hope you choose to use PayHero so we can continue to help you pay employees right for years to come.

How do I access my payroll information?

We have automatically migrated your data to PayHero. You can log in at login.payhero.app - your login details will be:

Email - The Contact Email you had in your FlexiTime Payroll account (if you aren't sure what this is, try logging into FlexiTime Payroll - a pop up will confirm the email address to use)

Password - The password you used in PayHero when logging in with the 'Admin' username

How long will I have access to this PayHero account?

The PayHero account is on a 14-day free trial. At the end of that period, you'll need to subscribe if you'd like to continue using PayHero.

Even if you’ve tried PayHero in the past we encourage you to have another look - we’ve made significant enhancements to the product in the past 18 months.

What if I need help getting started with PayHero? 

Learn how to get started in PayHero here: Getting Started After your FlexiTime Migration

If you would like to get in touch with us for additional assistance simply email support@payhero.co.nz or schedule a call with one of our payroll upgrade specialists.