Microsoft download file error

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Microsoft has released updates that have caused some downloaded files not to open, most notably HTML with .xls extension. The updates in question are:

  • Windows Update KB3115262 (Excel 2013)
  • Windows Update KB3115130 (Excel 2010)

 

There are several options that can eliminate the problem:

Option 1

  • Control Panel > Internet Options
  • Security Tab > Trusted Sites
  • Add the site you are downloading from to the trusted site list

** You will need to re-download excel files once this change is made. Files previously downloaded when untrusted may still open blank **


Option 2

  • Go into the properties of the file you have saved to your computer (right click it, then left click properties)
  • Click Unblock
  • Click Apply
  • Open the file

Option 3

  • Open Excel Go to File Options
  • Click Trust Center -> Trust Center Settings
  • Go to Protected View. there are 3 options that show that were all clicked. Uncheck the first option that reads -- "Enable Protected View for files originating from the Internet"

Option 4

  • Open Excel Go to File Options
  • Click Trust Center -> Trust Center Settings
  • Go to File Block Settings
  • Uncheck Web Pages and Excel 2003 XML Spreadsheets

Option 5

  • Uninstall the previously mentioned update that applies to your Office version
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